BCA Syariah

Bank BCA Syariah Jobs: Customer Service Officer

BCA Syariah LogoThe development of Islamic banking is growing quite rapidly in recent years show public interest increasing on Islamic economics. To meet customers' needs for sharia services, PT Bank Syariah BCA operates in order to realize the vision and mission of BCA Syariah, funding a variety of products, services and financing have been developed and marketed to the public. For business development that will support the future expansion of PT Bank BCA Syariah, we open career opportunity for young and potential professionals to develop themselves and build their career with us.

Customer Service Officer - Jakarta

Job Description

    Create and implement a monthly work plan for potential customers search based on the targets set

    Support the products marketing (funds, services and other products) by offering a right product alternative, according to customer needs

    Provide quality service to walk-in customers in accordance with the provisions and procedures

    Digging customers' needs

    Provide up to date information / explanation to customers / non-customers

    Serve the request of:

        Account opening

        Account closing

        Facilities granting / withdrawing

        Changes in customer data and account data

        Other bank services

    Cross selling of products and services

    Serve mutations account and balance inquiries for branch's walk-in customer

    Serve the transaction printing / cheque book retrieval / BG, giro deposits, clearing repulsion slips, bank statement, BCA Syariah passport card and other matters relating to the customer interests

    Create manual transactions journal that occurred in Customer Service

    Handle and follow up on customer complaint / grievance

Requirements

    Age 20 - 27 years old

    Required skills (soft Skills / hard skills):

        Communicative

        Having the ability to persuade

        Look attractive

        Spry, charming, enthusiastic, friendly, thorough

    Additional skills: Microsoft Office, English

    Knowledge that must be possessed:

        Knowledge of Islamic banking products

        Knowledge of anti-money laundering and combating the terrorism financing for commercial bank

    Work experience: Have a minimum 3 years experience as a Bank Customer Service, preferably have experience as a Bakti BCA Customer Service

Those who are interested please apply via link below. The recruitment process in free of charge, beware of recruitment scam.

Apply Now